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Interactive SmartPanel 7075 Troubleshooting Tips

This article will assist in resolving some common issues that users may encounter when using the SmartPanel 7075.

SCREEN SHARING FREEZES/SLOWS DOWN

Possible reasons this is occurring:
1. Too many devices accessing the same AP
2. The SmartPanel might be connecting to an AP that is not the closest AP, results increase latency/signal degradation

 Things to Try:

  • Use HDMI connection to minimize issues. Works very well and seldom fails
  • Reboot laptop
  • Restart screen share app in settings on the panel
  • Turn off WiFi on the sharing device
    • turn WiFi back on 
    • reconnect with screenshare to the panel


BOARD NOT SHOWN AS AN OPTION TO SCREENSHARE

Things to Try:

  • Restarting the screenshare app or board reboot
  • Turn off WiFi on the sharing device
    • Turn WiFi back on
  • Restart the sharing devices

 

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